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Toyota Material Handling, USA (TMHU) has launched Toyota 360 Support, the most comprehensive support promise in the industry. With the best-selling forklifts in North America since 2002, Toyota offers a two-year parts warranty (including labor), top-rated reliability, the lowest cost of ownership and an expansive dealer network.
Toyota 360 Support comes standard on every forklift and includes the industry’s best-trained technicians, Toyota Genuine Parts, proprietary safety innovations, a four-hour emergency response time, the Toyota Service Request App, along with a key financing partnership with Toyota Industries Commercial Finance. The program is designed to decrease cost and increase uptime.
-This is a promise to our customers that Toyota and our dealers will always be there to deliver a superior product, superior service and the strongest dealer network in North America,- said Bret Bruin, TMHU director of aftermarket operations. -Toyota 360 Support can really be summed up as the complete Toyota Forklift customer experience.-
Toyota 360 Support Plus, an enhanced aftermarket program aimed at providing cost savings and budget management tools for customers, comes standard with a year of planned maintenance, carriage-to-counterweight coverage up to three years/6,000 hours and five-year major component coverage. Toyota 360 Support Plus is available with four and five year carriage-to-counterweight coverage. The upgraded program includes discounts on T-Matics mobile, Toyota’s system for fleet data collection and analysis. T-Matics tracks performance to assess forklift conditions, maintenance scheduling and identifying opportunities to increase efficiency.
