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Sulzer opens new regional headquarters for pump services

Ongoing investment by Sulzer is widening the services available to customers and reducing the time to deliver repair projects. The opening of the new service center, just outside Houston, Texas, has delivered a large pump repair shop that is equipped with lift capacity to handle the largest of machines along with enhanced repair technologies and equipment to provide fast-paced, turnkey repairs. This will ensure pump repairs, upgrades and retrofits are delivered to the highest standards in accelerated timeframes.

Sulzer’s new Houston Service Center for pump services offers a wide range of services and expertise, especially in the oil and gas sector. The facility is adjacent to the company’s electromechanical services (EMS) center, enabling customers to access a wide range of services from a single location. As a pump original equipment manufacturer (OEM), Sulzer has decades of experience in the design and manufacture of pumps, including large scale, high-energy equipment, that enables the company to repair pumps of any design.

Certified welding facilities offer the ability to weld pressure vessels and carry out non-destructive testing (NDT) to ensure a high-quality repair. The engineers have experience of dealing with a wide range of materials and ensuring that the best possible solution is delivered to the customer. A complementary investment in automated welding provides highest quality welds in reduced timeframes.

Extensive machine tools, both manual and automated, are used in the manufacturing of new parts as well as modifying existing components to improve performance and efficiency. Installation of additional vertical boring mill and lathe machinery supports multiple project execution. With support from the experienced design team utilizing the latest laser scanning technology, reverse engineered parts for legacy equipment can be manufactured on site, even if the original manufacturer no longer supports the pump under repair.

Scott McPherson, Service Center Manager, explains: “We have structured our new repair facility to ensure maximum efficiency in delivering high-quality repairs with minimal downtime. Coupled with our on-site engineering, balancing and hydro-testing capabilities, we offer a comprehensive range of services that can improve reliability and performance of pumping systems.”

Glenn Doerksen, President Pump Services North America, adds: “The new Houston Service Center will strengthen Sulzer’s overall capabilities in pump services and ensure that we continue to deliver cutting-edge solutions for our customers.”

All of these services are available via Sulzer’s global network of facilities. The company’s single point of contact philosophy means that a customer’s local service center is able to manage any repair project and ensures that it is delivered on time by using the extensive resources within the Sulzer network.

For more information on Sulzer, visit

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