Host: Kurt Guntner
Overview: Kurt discusses the importance of trust in business teams and how issues like COVID-19 response, social injustice, and media censorship are sowing discord within our organizations.
Trust & Psychological Safety
1) Psychological Safety
Trust is being able to predict that you won’t embarrass, punish, or humiliate me in a social setting.
When trust is developed, I feel safe to ask questions about tasks, instructions, or projects without fear of retribution. This leads to greater efficiency and effectiveness when completing tasks.
If trust is developed, and goodwill is formed, I can give others the benefit of the doubt about a questionable statement or action.
4) Decision Making
The ability to innovate and quickly make business decisions is based on trust. My boss and colleagues, trust and value my capability and opinion. Therefore there is less time involved in verifying my work, thoughts, or opinions – and projects move forward more quickly.
When we trust that our leaders, colleagues, or organization have our best interest at heart – the work place is a place of enjoyment and provide a sense of accomplishment. When doubt and distrust arise, we dread heading into the office.
Forbes Magazine | 5 Reasons Why Trust Matters On Teams
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