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First, It Was “Gaga” … Now It’s Justin Bieber

August 1, 2011

I open up my windows, take off my blinders and take my business lessons from wherever and whomever I can get them from. I have no shame and apparently, no restrictions.

I am an equal opportunity lesson snatcher. Today, I consider what I... Read more about First, It Was “Gaga” … Now It’s Justin Bieber

A Giant Opportunity!

June 1, 2011

I was all ears when my host at a dinner party began sharing stories about his driveway service.

He mentioned how he and his doctor golf cronies spend much of their Saturday morning golf game sharing war stories about how their service... Read more about A Giant Opportunity!

Could Heaven Be A Step Backwards?

May 1, 2011

What kind of question is that?

Don’t get your knickers in a twist. I have no intentions of bad-mouthing anybody’s final resting place … up or down. Although I haven’t seen it (yet) I am sure heaven is everything it is cracked... Read more about Could Heaven Be A Step Backwards?

I Can’t Listen Anymore! Help!!!

April 1, 2011

At this very moment I am investing one-hour of my time lsitening to an on-line webinar from a “professional.”

I can’t believe what I am hearing.

No, it has nothing to do with the information I am hearing, although that... Read more about I Can’t Listen Anymore! Help!!!

True Grit...“not the movie, pilgrim.”

March 1, 2011

I is one of the many questions, regularly asked by the customer. What brush is appropriate for what situation or environment? In many cases I prefer to suggest grit brushes. Why, you may ask, “grit?”

Unlike poly, nylon, union mix... Read more about True Grit...“not the movie, pilgrim.”

Not Just Another Stressful Trip To The Airport

March 1, 2011

My dad was a salesman. He regularly left home on 2-week missions to sell more of his “stuff” in order to pay the mortgage for a home large enough to house my mother and their seven children. I was #2 and I remember those days like it was... Read more about Not Just Another Stressful Trip To The Airport

Specializing In “Everything” Is Specializing In “Nothing”

February 1, 2011

This just in: LinkedIn Groups

* Group: Travel & Tourism Industry Professionals Worldwide

“I specialize in Team Building, Continuous Improvements, Cost Control, Customer Relations, Customer Satisfaction, Customer service,... Read more about Specializing In “Everything” Is Specializing In “Nothing”

“I Know” Are My Least Two Favorite Words

December 1, 2010

If you are over the age of 35 and happen to have children, nephews or neighbors over the age of 10, you know exactly what I am about to say. Young people seem to “know” just about everything. This trait, I am sad to say, is not limited to... Read more about “I Know” Are My Least Two Favorite Words

Who Is “Wagging” Your Shop?

November 1, 2010

What are you talking about Mike?

Allow me to explain this month’s message in my new short and concise format. I was flying this week to Phoenix and then onto Miami for a couple of speaking assignments. (I love this game.)... Read more about Who Is “Wagging” Your Shop?

Is Your Business Failing?

October 1, 2010

Use Your Mail Box.
In-box or out-box ... they both serve the same purpose.

When David Ogilvy, the great advertising genius was beginning his business, he found himself “pitching” his new one-man agency to a large company.... Read more about Is Your Business Failing?

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