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The Seinfeld Letter

July 24, 2015

I’ll explain in a moment why I call today’s communication The “Seinfeld” Letter. But first ...

It was on a Monday when I began reading another book on sales titled SNAP Selling by Jill Konrath. I have spoken to Jill a number of... Read more about The Seinfeld Letter

Become an authority figure

July 8, 2015

To compete in today's watered-down travel marketplace you need to become an "Authority Figure." This is more true today than ever before. (Yes, I said "need.")
People listen to Authority Figures and they rely on them for their opinons... Read more about Become an authority figure

Two Seconds Is All It Takes

February 23, 2015

I am in need for some legal assistance. No, Not bail money. A little “Final Will” tweaking.

Like many such services, the yellow pages and a simple Google Search doesn’t cut it. I was looking for a personal referral from a... Read more about Two Seconds Is All It Takes

If you can't make it

December 17, 2014

I remember like it was yesterday hearing the following words at the home of two Russian immigrants in Chicago. The husband was now an Emergency Room Surgeon and his wife was a successful travel agent. Their home was modest yet very beautifully... Read more about If you can't make it

Getting and Keeping Your Client’s Attention

June 3, 2014

Here are three questions to ask yourself:

  • How can I add more value to my relationships?
  • What makes me different?
  • How can I get and keep my client’s attention?


The answer... Read more about Getting and Keeping Your Client’s Attention

Some Days You Will Be The Bug

May 1, 2014

I’m referring to the US-Russia hockey match in the Olympics.

I was in the barber’s chair and asked “the man” to holster his scissors so I could focus on the shootout.

Eight (8) innings of a shoot out after a scoreless... Read more about Some Days You Will Be The Bug

The 1.6% Rule: Still Going Strong.

April 1, 2014

During the Nagano Winter Olympics eight years ago I analyzed the times in the downhill ski race and arrived at what came to be known as the Rule of 1.6%.

Eight years later my rule has once again been validated.

In the woman’s... Read more about The 1.6% Rule: Still Going Strong.

Practice. Practice. Practice.

March 1, 2014

I was watching the Olympic Ice Skating Woman’s Short Program the other night when it dawned on me. As pretty as these ladies skated, and as perfect each jump appeared, I realized that this did not all come about by accident.

Prior to... Read more about Practice. Practice. Practice.

What’s the Difference? And Will Anybody Care?

January 1, 2014

There is a lesson here … I am sure of it.

Yesterday my wife received an email from a friend of ours from Scotland. She asked Barabra to do a favor for a friend of hers. It involved buying a particular boot which if purchased in the... Read more about What’s the Difference? And Will Anybody Care?

I Really Don’t Care

December 1, 2013

I don’t expect everybody to agree with me.

I don’t want everybody to agree with me.

And I really don’t care if you do or if you don’t agree with me.

But here are... Read more about I Really Don’t Care



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