Material Handling Network

Sign Up for Network's eNewsletter & Digital Edition

*  Your Email Address:  

February 2016 Digital Edition

January 2016 Directory Digital Edition

2015 ProMat Show Guide



February is American Heart Month

February 1, 2016

Poor diet, lack of exercise and other major risk factors for heart disease and stroke are responsible for at least 25 percent of companies’ healthcare costs. Is it any wonder that investing in the health of employees is one of the best... Read more about February is American Heart Month

Take care of your equipment and it will take care of you! #130

January 18, 2016

As easy as it is today, cleaning the floors were as difficult and time consuming years ago. There are in today’s market, equipment that make sweeping and/or scrubbing that surface very quick indeed. Take the Advance Captor as a very good... Read more about Take care of your equipment and it will take care of you! #130

Are you treating your customers like dogs?

December 15, 2015

Having recently been introduced to a shameful statistic, I thought it timely to give you my opinion on this subject. See if you can swallow this dose of reality: When interviewed, travel agents believe they retain 78% of their paying customers.... Read more about Are you treating your customers like dogs?

View Printer Friendly

Not Just Another Stressful Trip To The Airport

Tuesday, March 1, 2011

My dad was a salesman. He regularly left home on 2-week missions to sell more of his “stuff” in order to pay the mortgage for a home large enough to house my mother and their seven children. I was #2 and I remember those days like it was yesterday.

“Mike,” you say, “who cares?” Stay tuned. I am talking to YOU.

My dad loved to fly and he loved his work. Based on our comfortable living conditions while growing up in a big house open 24/7 to all shape and size kids and their friends, he was a pretty good salesman.

Flying used to be an exciting proposition. I suspect that another reason he enjoyed traveling so much had a little to do with that 24/7 thin …, but that is just my guess. That being said, he liked meeting people and was nimble on his feet. He whistled a lot. He was a happy guy.

I too became a salesman when I grew up and I also took to “the road.” As time passed however, the excitement of lining up like beef going to slaughter while marching down a hot or cold ramp into a cramped, hard, pre-selected seat became less of a treat. The risk of sitting next to a crying baby or some grumpy old codger became a real mood buster. The mere thought of another crowded airport filled with self-absorbed rude people had a way of turning a guy off. I found myself walking toward Gate 42 dreaming of employment behind a hot dog wagon repeating with a lilt in my voice,

“You want mustard with your dogs? Will Pepsi do? Yes it is a nice day. Have yourself a good one?”

Well, it’s that time again. Time to hit the road. I’m heading for the airport soon on another “Business Trip.” But as time works wonders, I have re-developed my mind-set and am actually looking forward to this trip. Honest.

By the good fortune of the CBF, (competitive business fairies,) I have been given the opportunity to do some good in this over-populated, over-congested, over-technical, over self-absorbed, over-stressed, over-weight, over-worked, presumably under-paid, (except if you are a professional athlete … then you too are over-paid) world of ours.

I have an opportunity to make a difference in this stress-filled world. Not by appearing as a judge on American Idol, but buy bumping into hundreds of people along the way, and sharing a little bit of “bounce” with them.

This isn’t just another business trip. It is a GO (golden opportunity) to spread the benefits of a happy attitude to many who might have forgotten what one looks like, and feels like.

And the good news is that I do not have to pay anything extra to pack my wares. A smile, a good word and some sincere eye-contact are all it will take. It is amazing how a simple tweak in one’s thinking can make such a HUGE difference in one’s attitude. “Lookout airport people … here I come. Lookout world … likewise.”

Just think about it. I will soon be in the presence of baggage handlers; counter personnel; gate attendants; flight attendants; waiters and waitresses; hotel concierges; jitney drivers; maids: police men and women; military travelers; and I hesitate to mention a periodic “bar keep” or two.

In each case, there is a small chance that “the boy from New Jersey” can bring some laughter, appreciation, joy, and interest into their ordinary, day-after-day, same-ole, same-ole existence. How cool is that? How important is that? On this “business trip” I will be in position to make a difference.

And the good news is that I don’t have to be anything but … me. No roll playing. No “let’s play pretend.” Just good old fashion, call-em-like-I see-em, add a little levity when the situation calls for it, me.

I once said, “Oh ^&$^! I have to take another business trip.”

Now I say, “Oh boy! I get to take another business trip.”

I am sure my father saw these opportunities the very same way. And I am betting it had something to do with his whistling.

Contact Mike at or visit

Home  |  Subscribe Now  |  Industry News  |  Business Profiles  |  Product Previews  |  Featured Columns
Advertising  |  Media Planner  |  Current Digital Magazine  |  2014 Digital Directory  |  Contact Us

Privacy Policy  |  Site Map

Web Design and Web Development by the OIC Group

Copyright 2016 © Material Handling Network • 217 Loren Street, Washington, IL 61571
Tel: 309-699-4431 • Toll Free: 800-447-6901 • Fax: 309-698-0801
A WoodwardBizMedia Publication