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February 2016 Digital Edition

January 2016 Directory Digital Edition

2015 ProMat Show Guide



February is American Heart Month

February 1, 2016

Poor diet, lack of exercise and other major risk factors for heart disease and stroke are responsible for at least 25 percent of companies’ healthcare costs. Is it any wonder that investing in the health of employees is one of the best... Read more about February is American Heart Month

Take care of your equipment and it will take care of you! #130

January 18, 2016

As easy as it is today, cleaning the floors were as difficult and time consuming years ago. There are in today’s market, equipment that make sweeping and/or scrubbing that surface very quick indeed. Take the Advance Captor as a very good... Read more about Take care of your equipment and it will take care of you! #130

Are you treating your customers like dogs?

December 15, 2015

Having recently been introduced to a shameful statistic, I thought it timely to give you my opinion on this subject. See if you can swallow this dose of reality: When interviewed, travel agents believe they retain 78% of their paying customers.... Read more about Are you treating your customers like dogs?

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Get this ... and get this good!!

Sunday, June 1, 2008

This Month’s Message: Referrals are a good way to go. This just in off the breakfast table. Where better to glean important, life-changing information?

As you know, we are in Florida this past season and my wife and i do not have a rolodex of “go-to” sources down in Florida. When an eye ailment hit my wife this week, we first went the Walgreen’s route. When the problem persisted, I asked if a doctor’s office may be a better place to tear up?

If you have been hibernating this winter you may not realize that Florida is a place where old folks go to hang out for a few months. It soon became obviously apparent that folks both young and old have learned how to prey upon these people. Trust me ... it is incredible how phone robots and telemarketers hit the phone lines from morning until night with opportunity after opportunity.

In any event, I happen to place doctors into this “take advantage of the elderly category, so we were at a stalemate when it came to selecting a doctor.

Here is where my story takes shape.
Last week, my wife happened upon a new, untested hairdresser who she happened to take a liking to after the shears were put away for the day (sung to the tune of a handsome sum.) I asked Barbra, “Why don’t you call your hairdresser and ask for an eye-doctor recommendation?”

Point made ... I hope.
When you do happen to trust somebody for whatever reason, you feel you can go to them for additional information. Recommendations are based on trust and a great deal on the likeability factor. Do good by your current clients and they will carry the freight.

It happened this morning at my breakfast table and it will happen for you once you begin (continue to do so) becoming more likeable with your current client list. It is so basic and so logical.

If today’s story sounds like a stretch, so be it. It sure made sense to me, so this is my story today, and I’m sticking to it.

For more information contact 732/381-3084,, or visit

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