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February 2016 Digital Edition

January 2016 Directory Digital Edition

2015 ProMat Show Guide



February is American Heart Month

February 1, 2016

Poor diet, lack of exercise and other major risk factors for heart disease and stroke are responsible for at least 25 percent of companies’ healthcare costs. Is it any wonder that investing in the health of employees is one of the best... Read more about February is American Heart Month

Take care of your equipment and it will take care of you! #130

January 18, 2016

As easy as it is today, cleaning the floors were as difficult and time consuming years ago. There are in today’s market, equipment that make sweeping and/or scrubbing that surface very quick indeed. Take the Advance Captor as a very good... Read more about Take care of your equipment and it will take care of you! #130

Are you treating your customers like dogs?

December 15, 2015

Having recently been introduced to a shameful statistic, I thought it timely to give you my opinion on this subject. See if you can swallow this dose of reality: When interviewed, travel agents believe they retain 78% of their paying customers.... Read more about Are you treating your customers like dogs?

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Business Savvy Dos and Don'ts

Wednesday, October 1, 2008

Six essential qualities that are the key to success:

  1. Sincerity
  2. Personal Integrity
  3. Humility
  4. Courtesy
  5. Wisdom
  6. Charity

-Dr. William Menninger

Business Savvy Dos and Don'ts that will help:


  • Leave your bad mood at the door. Don't take out your anger on others.
  • Keep confidences, both personal and professional.
  • Keep personal office décor to a minimum and in good taste.
  • Write thank-you notes and letters.
  • Use phrases such as, "How may I help you?" or "How may I be of assistance to you?" (They are contemporary without being condescending.) 
  • Use a full-length mirror each time you dress so that you can see the total image you are presenting.


  • Criticize or trash your competition.
  • Swear, shout, cry, or display anger in the business arena. You'll lose credibility.
  • Drop into a clients office
  • unannounced - call first.
  • Criticize your company; complain about problems, other persons, or your not being promoted. (Meet with appropriate individuals in the company to issue a complaint.)
  • Gossip or listen to gossip.
  • Use phases, "What can I do for you?" - it's outdated and condescending.
  • Place your briefcase or coat on another person's desk.
  • Comb your hair or apply makeup in someone else's office. (Excuse yourself and attend to grooming need in the restroom.)
  • Remove items on someone else's desk to make room for you briefcase or papers. Use your lap.
  • Place a handbag of any size on a desk, boardroom table, or restaurant table. (Small bags are kept on the lap; large ones by the side of your chair or near your feet. Etiquette for etiquette's sake is an empty activity and a meaningless ritual. )

But genuine good manners and a working knowledge of professional behavior are essential and productive business skills.

For more information contact 732/381-3084,, or visit

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