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Exceptional Service Honored with Yale 2017 Dealer of Excellence Award

Thursday, August 16, 2018

 In an age of tight competition and increasingly well-informed customers, lift truck dealers can make an impact with consultative knowledge and outstanding support. Yale Materials Handling Corporation honors dealers who exemplify those qualities with its 24th annual Dealer of Excellence Awards.

“With self-educating customers having access to more equipment information than ever, what they need from a dealer is insight on how lift trucks, power sources, telemetry, financing and service affect their operation,” says Bob Sattler, Vice President of Dealer Business Development. “The Dealer of Excellence Award indicates a dealer experience that goes above and beyond industry demands and customer expectations.”

The Dealer of Excellence Program judges dealers against rigid performance criteria and standards of operation for customer satisfaction, service, rental, training, new unit sales, aftermarket, engineered products and general management. Program requirements evolve with industry demands each year, ensuring recognized dealers are on the leading edge of service, support and sales expertise.

2017 Dealer of Excellence Recipients  

Alta Equipment – Michigan 
Berry Material Handling - Kansas 
Black Equipment – Indiana 
Burns Industrial Equipment - Pennsylvania 
Eastern Lift Truck Co., Inc - Baltimore/DC/DE 
Eastern Lift Truck Company, Inc. - Philadelphia/South Jersey 
Fairchild Equipment, Inc. - Wisconsin 

Fitzgerald Equipment - Illinois 
Gregory Poole Equipment Company – North Carolina 
HILO Materials Handling - New York 
MacKinnon Equipment - Texas 
Medley Material Handling Company - Oklahoma 
Riekes Equipment Company - Nebraska 
Wheeler Material Handling - North Carolina 

The Yale Dealer of Excellence Award recipients were honored with a special celebration at Sea Island Resorts in Sea Island, Georgia. They represent high performers from the nation’s largest independent dealer network, offering responsive, local support from over 4,700 service technicians nationwide.

About Yale Materials Handling Corporation

Yale Materials Handling Corporation markets a full line of materials handling lift truck products and services, including electric, gas, LP-gas and diesel powered lift trucks; narrow aisle, very narrow aisle and motorized hand trucks. Yale has a comprehensive service offering including Yale Vision wireless asset management, fleet management, Yale service, parts, financing and training. Yale® trucks are manufactured in an ISO 9001:2008 registered facility and range in capacity from 2,000 to 36,000 lbs.

Yale Materials Handling Corporation is a division of Hyster-Yale Group, a wholly owned subsidiary of Hyster-Yale Materials Handling, Inc. (NYSE:HY). Hyster-Yale Materials Handling, Inc. and its subsidiaries, headquartered in Cleveland, Ohio, employ approximately 6,900 people world-wide.

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