Eric Richard is the senior technology writer at Appointment-Plus (www.appointment-plus.com), the worldwide experts in online scheduling solutions and creators of the most flexible and feature-rich software application used by distributors, warehouses, manufacturers and other inbound material-handling facilities to manage their deliveries. The online scheduling application has booked over 75 million appointments and reservations since 2001.
Is That SaaS Provider Customer-Friendly? The Importance of Great Customer Support When Selecting a Cloud-Computing ProviderSeptember 1, 2013
Over the past two years, this column has delved into the realm of Software-as-a-Software (SaaS) technology and how these applications can improve supply chain logistics. From delivery scheduling applications to yard management systems, these... Read more about Is That SaaS Provider Customer-Friendly? The Importance of Great Customer Support When Selecting a Cloud-Computing Provider
How Are You Recording Your Inbound Deliveries? Ditch the Manual Process with Online Scheduling TechnologiesApril 1, 2013
The physical arrival and departure of an inbound carrier at your distribution center, warehouse or manufacturing plant is just one part of the delivery process. There’s the scheduling of the shipment, the proper staffing to ensure enough... Read more about How Are You Recording Your Inbound Deliveries? Ditch the Manual Process with Online Scheduling Technologies
If it’s not broke, don’t fix it.” This phrase has been used countless times by decision makers at businesses and organizations of all sizes, including distribution centers, warehouses, manufacturing plants and other facilities that rely... Read more about The Real Expenses of Not Scheduling Your Inbound Deliveries
What scenario comes to mind when someone says the word “appointment”? Maybe a planned visit to the doctor or dentist. Or perhaps an upcoming tennis or golf lesson.
One thing that probably does not come to mind is your inbound... Read more about Not Just for Doctors’ Offices: Reminders Help Reduce Late Arrivals, Missed Deliveries
Cloud technologies and Software as a Service (SaaS) applications have taken most industries by storm, including those where material handling plays an important role in overall operations and the logistics supply chain. Distribution centers,... Read more about What to Look for in a SaaS Provider
The color green represents nature tranquility, good luck and health. It’s also synonymous with the methodology of operating a business or organization more cleanly and following practices that are less harmful for the environment. This... Read more about Dock Scheduling: A ‘Green’ Component of the Logistics Chain
Appointments are a necessary component of any successful service-based business. Think about the last time you had a checkup at the doctor’s office or got a haircut. Chances are, you probably had an appointment for that service. And,... Read more about The Importance of a Proven Dock-Scheduling Process
The word ‘cloud’ is becoming more and more prevalent in many of our daily vocabularies. And not in its original context, as it means more than the white, fluffy objects floating in the sky over our heads.
These days, the term is... Read more about In the ‘Cloud’ yet? You need to be!
Remember when the Internet first hit the scene? For many of us, this new technology provided an alternative way to find general information, listen to music, or maybe even read a story from the local daily newspaper (if it had a Web site) when... Read more about The Growing Role of the Internet in Logistics Supply Chains